
Service Management Engagement
Now engage with you customers in an organized way. Conduct product launches, support sessions, incident management using Microsoft Teams and Zoom
Adding “Engagement” to Service Management
Customer Success can now truly be collaborating with customers as and when they need them. Take customer satisfaction to next level with enhanced engagement with your customers.

Ticket Management
Allow customers to directly book Microsoft Teams sessions with a support agent

Support Fairs
Conduct a mass fair and support all your customers by pulling your resources to resolve common issues and saving time, money, resources.

Product Launch
Now conduct launch sessions and educate your customers about various features and services of your organization. Then have breakout sessions and channels for deep dives.

Incident Management
Now automatically kick off an incident channel and start engaging with customers to keep them engaged on latest incidence response. Enable bidirectional communication to increase greater visibility and accountability of your service.